ServiceTitan Reporting Tool

Bring ServiceTitan data into focus
Transform complex metrics into clear, client-friendly reports that reveal what's working and where to improve.
Monitor Leads
Keep a watchful eye on the number of leads you’re driving for your clients over time
Track Jobs Funnel
Showcase the quality of leads coming in by displaying how many progress to sold jobs and then booked jobs
Report on Call Metrics
Track total, inbound, and outbound call numbers, as well as how many calls led to bookings and which agents are closing more deals
Display Top Campaigns
Visualize which campaigns are top performers in terms of driving the most calls and bookings
Create a Complete Pipeline Picture
Make it easy for your clients to see how many new leads your agency is driving into their jobs funnel over time. Monitor the quality of leads by displaying how they progress to sold, booked, and ran jobs.
Easily combine data from over 80 other platforms to show which campaigns you’re actively running and communicate precisely which marketing efforts are moving the needle.
Explore All Available ServiceTitan Metrics
- Abandoned
- Average Duration
- Booked
- Booked Jobs
- Calls
- Completed
- Date
- Excused
- Inbound
- Jobs
- Leads
- Not Lead
- Outbound
- Ran Jobs
- Sold Jobs
- Total Duration
- Unbooked



CALLS, BOOKED, & DURATION
Analyze Your Client’s Call Tracking Analytics
Communicate your clients’ call performance at a glance. Monitor metrics like total calls, booked calls, calls marked not lead, and average call duration. Automatically identify and display top campaigns based on events like total and booked calls. Help your team and clients understand precisely which marketing efforts are making the biggest impact.

TRACK YOUR TOP AGENTS
Keep Your Call Team on Pace
Include a list of your top agents in your custom dashboard to keep your team on pace with call goals. Track who’s making the most outbound calls, who’s taking the most inbound calls, and most importantly, who’s calls are leading to the highest number of bookings.

LIVE SERVICETITAN DASHBOARD
Give Clients a Custom White Labeled Dashboard
Impress your clients with on-demand access to their live ServiceTitan data—not to mention all of the other marketing data they care about most. Deliver a professional, custom dashboard that offers transparency without data overload, giving your clients the information they need when they need it. Brand it with your logo, color scheme and more for the best experience possible.


Nico de Jong, CEO
Forward Marketing

Discover the white label reporting tool trusted by 7,000+ marketing agencies.


Rob Johnson, Agency CEO
Wayne Media
FAQs About ServiceTitan Reporting for Marketing Agencies
Seeking clarity on service operations and call tracking without extra manual work? These answers explain which ServiceTitan KPIs to showcase, how to automate reporting, apply agency branding, and scale insights across multiple clients.
In a ServiceTitan report, agencies track metrics that highlight operational efficiency and lead quality. Core metrics include Leads, Jobs Funnel progression (Booked Jobs, Sold Jobs, Ran Jobs), Call counts (total, inbound, outbound), Booked calls, and Call Duration. Top-performing Campaigns and Agent rankings offer deeper insight into what's driving bookings. These metrics are built into the ServiceTitan reporting tool for a comprehensive view.
Yes—agencies automate ServiceTitan reporting using scheduled delivery, templated layouts, and automated data syncs. This eliminates manual updates and ensures clients receive frequent, accurate insights into calls, bookings, and campaign performance—with minimal effort.
Agencies white label ServiceTitan reports by embedding their logo, brand colors, and custom layouts into both dashboards and scheduled reports. Whether sharing an on-demand dashboard link or a PDF report, every touchpoint reflects the agency’s professionalism.
To build a custom ServiceTitan report, start from a dashboard template or build one from scratch using drag‑and‑drop widgets. Highlight priority metrics like Call Volume, Jobs Funnel stages, or Agent performance. Customize charts or tables, add annotations and goals to align with each client's operational priorities.
Agencies report on ServiceTitan metrics across multiple clients by organizing dedicated dashboards and automating scheduled updates. Teams track Leads, Booked Jobs, Call Duration, and Agent performance across client accounts while keeping data segmented and secure—all within a scalable ServiceTitan reporting tool.
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Everything your agency needs

Automated Reports

White Label Dashboard

Client & Staff Access

Connect Your Data

AI Powered

Goal & Budget Tracking
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