Trio Media was one of the pioneering companies in the UK that joined the pilot of the 4-day work week. It was the most disruptive challenge their agency had faced, and required a great deal of strategic planning to implement and continually monitor the success and results.Â
Trio took their time to make the transition as smooth as possible, working with clients and their internal team to make sure the agency remained productive throughout. Trio Media’s biggest challenge while rolling out this new change was balancing customer expectations while improving agency employees’ work-life balance. They needed to change many of their agency’s processes, including their client reporting, to deliver the highest quality attention and care, within a shorter work week.Â
Their current client reporting process included screenshots of Google Analytics, Google Ads, and various other marketing platforms their clients were using for advertising. Toggling between platforms to take screenshots and then manually build client reports was taking up valuable time and holding the agency back from maintaining their professional appearance.