Deniz Doganay,
Managing Director at Digital Debut

Digital Debut realized soon after launching the agency that the resources required to provide professional client reports were going to impact the agency’s ability to scale. Even with the fewer clients they had in the early days, they were finding it difficult to keep up with client reporting across multiple marketing channels. 

They were using a variety of tools with a combination of excel documents that was costing their agency a lot of time every month. Doganay recognized these reports were a reflection of his agency and needed something that not only presented data more professionally but in a way that was easy for clients to understand.

Because Digital Debut’s clients advertise on a variety of different platforms, they needed a solution that had access to multiple integrations. With the proper integrations in place, it would save the team time from jumping from each platform to manually report the data their clients wanted to see. 

It was important to Doganay that his team spend more time communicating with clients and assessing their needs, which helps with customer retention.

After implementing AgencyAnalytics as their client reporting software, the Digital Debut team is able to focus on being proactive and innovative to not only grow their business but also their clients’. 

They now send professional-looking reports to their clients that uphold their own brand standards while saving time and money every month. 

By using AgencyAnayltics for their client reporting, the team is now able to prepare all of their client’s important metrics within the first week of the month and send off professional-looking reports that reflect their agency’s brand identity. This improvement in efficiency has helped them onboard more clients and continue to scale their agency.

Some advice that Doganay would offer other agencies is to be mindful of the time your team is spending on reporting. He says AgencyAnalaytics has prevented his team from wasting time playing around with spreadsheets and screenshots and puts that saved time into working on client campaigns.