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Automated Twilio Reporting

Improve client reporting with the Twilio reporting tool. Consolidate call and SMS data to identify engagement patterns and support strategic decision-making.
A screenshot of the Twilio integration on AgencyAnalytics

Bring Twilio data into focus

Transform complex metrics into clear, client-friendly reports that reveal what’s working and where to improve.

In-Depth Call Analytics

Monitor important metrics like name, duration, answered by, and callback number

SMS Message Data

Compare inbound vs outbound messages and review message statuses

In-App Call Recordings

Measure and quantify call quality by listening to recordings of each call

Increase Client ROI

Gain advanced insight into call and SMS optimization opportunities and watch your client's ROI soar

Informative Call Tracking Analytics

Monitor call and SMS campaign performance with clear and understandable reports focused on the most important data. Track KPIs such as call duration and completed vs failed calls.

Twilio Dashboard widget
Metrics Explorer

Explore All Available Twilio Metrics

See all the metrics you can easily add to your client reports and marketing dashboards
    • Accepted
    • Busy
    • Calls
    • Cancelled
    • Completed
    • Date
    • Delivered
    • Failed
    • Fax
    • Human
    • In Progress
    • Inbound
    • Machine
    • No Answer
    • Outbound
    • Outbound Call
    • Outbound Dial
    • Outbound Reply
    • Queued
    • Read
    • Received
    • Receiving
    • Ringing
    • Sending
    • Sent
    • Sms
    • Trunking Originating
    • Trunking Terminating
    • Undelivered
    • Unknown
    Twilio Dashboard reporting
    Twilio call recording report
    Build Dashboards & Reports Your Own Way With a Drag and Drop Editor

    Accurately Track SMS Messages

    Keep an eye on the performance of both inbound and outbound SMS messages and track vital KPIs like status (delivered, received, failed) and date sent. You can even view the SMS content in-app!

    Twilio Dashboard reporting

    Listen to Call Recordings In-App

    Easily listen to call recordings right from your dashboard. Simply click on the message you want to hear and press play!

    Twilio call recording report

    Live, White Labeled Twilio Dashboard

    Impress Clients With Their Own Custom Dashboard

    Give clients 24/7 access to their own Twilio dashboard. Our live, custom client dashboards lets you give clients access to the data they need when they need it.

    Build Dashboards & Reports Your Own Way With a Drag and Drop Editor

    Cindy Whiteman

    Websites to Impress

    Wearesavingatonoftimeweusedtospendmanuallyreportingtoourclients.It’sallowedustohavebettercommunicationswithourclients.

    Add your own logo and brand colours to your reports for a seamless reporting experience for your clients. Take your reporting to the next level with visually stunning call tracking reports and live client dashboards with your very own branding.

    Fully white label your BigCommerce dashboards and reports.

    Discover the white label reporting tool trusted by 7,000+ marketing agencies.

    No more manual digging. AI summaries surface key Twilio trends—like response rates, message volume, and peak engagement times—instantly. Deliver client-ready updates that highlight what’s working.

    Faster insights mean more time for strategy and growth.

    Unlock powerful AI insights for real-time marketing decisions. AgencyAnalytics' AI reporting tools instantly elevate your client dashboards and reports.
    David Sardinha Profile Photo

    David Sardinha

    The Marketing Machine

    AgencyAnalyticsisapowerfulandeasy-to-usetoolforreportingonanentiremarketingmixforourclients.Itsavesboththeclientandtheagencytimeandhelpsusbuildstrongerclientengagements.

    Everything your agency needs

    Automated Reports

    Automated Reports

    Build and schedule reports in seconds. Save time with a streamlined reporting process.
    White Label Dashboard

    White Label Dashboard

    Add your agency’s branding across the dashboard, reports and mobile app.
    Client Staff Access

    Client & Staff Access

    Give your clients and staff their own login and customize what they can see.
    Connect Your Data

    Connect Your Data

    Integrate all your SEO, PPC, social, email and call tracking services.
    AI-Powered

    AI Powered

    Ask AI to turn client data into actionable insights.
    Goal & Budget Tracking

    Goal & Budget Tracking

    Track goals and budgets to highlight progress and prove your agency’s value.

    Get Started for Free

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