
I was recently in the job market. Oh, that last-minute scramble to update your CV in just the right way is always a fun one... If you’re deep in the job search right now, you’ll know all too well that it can be a job in itself. It’s limbo land—and it’s oddly a bit like dating: you want to get off the market without getting hurt and leave it confident that you’ve made the right choice. You also want to be invested in the search, but not so much that the rejections—or unanswered applications—start to sting. What you need is strategic planning, execution, stamina, and a lot of patience. With all this to do and more, you better make sure you’re applying to a company you would actually enjoy working for. After all, you should be aiming for the long run.
If you make it to that first interview, or the second one for that matter, you’ll have the chance to ask questions directly about the company, position, and work culture. But out of a fear of seeming too needy, it’s likely that many questions in your mind remain unasked. Having just been there myself, I thought I would ask my most burning questions for you and give you insight that no Glassdoor page or Reddit feed could provide.
Read on to find out 5 things Glassdoor won’t tell you about working at AgencyAnalytics, a rapidly growing Canadian SaaS company with 100+ employees from across Canada. (Did I mention AgencyAnalytics is fully remote? We also happen to be hiring.)
Below are answers from several employees across different departments. I have not influenced their answers in any way. No employees were harmed in the making of this post.
Q. What’s the work-life balance really like at AgencyAnalytics?
This is what the company cares about. I would say the work-life balance is one of the company's key advantages over other employers. We get a lot of stuff done, but the management team creates a cool, collaborative atmosphere where we work together without feeling overloaded. ~ Kyra, Content Marketing Manager
Work-life balance for Customer Support is wonderful. Our team really takes care of each other and our times on and off are clear and honoured. Our management is also very understanding of what it's like to be human and I think it shows! ~ Sinejan, Customer Success Manager
The work-life balance at AgencyAnalytics is amazing, probably the best I have ever had. We are a small, focused team, so we get a lot done during working hours and rarely need to work late. I never feel guilty leaving at 5pm or requesting a vacation day, and if you have an appointment during the day it's not a problem. The key is trust. We trust each other to get the job done and time off for rest and relaxation is encouraged. ~ Lindsay, Paid Campaign Manager
It's amazing. Honestly, out of all the start ups/companies I've ever worked with, AgencyAnalytics blows them all of out when it comes to work-life balance. I used to do 12-13 hour shifts on my previous company. This is the only company that actually tells me to stop doing unnecessary OT work. ~ Mikel, Senior Customer Support Specialist
I’ve personally found that unlimited sick days, trusting each other to get the job done, and working reasonable hours are great ingredients for positive company culture. I’m not talking about that frat-house culture. This is the real deal.
All that extra time and freedom sounds great, but you might still be wondering: ‘Do I have the personal traits to succeed as a remote employee? What about in a fast-growing SaaS company? While there are all sorts of personalities at AgencyAnalytics, employees seem to have some traits in common relating to work ethic and overall attitude.
Q. How does working remotely affect you personally?

I've worked remotely since 2013, and don't think I will ever return to a traditional office. The freedom that remote working offers is just too important to me to give up. Remote working has allowed me to be based out in the country and given me the opportunity to travel the world without having to sacrifice my career. ~ Lindsay, Paid Campaign Manager
Our team is so fun that we don't ever feel alone or disconnected. Everyone is just a message or gif away! Honestly, it's not often that work from home feels like home and our team really goes above and beyond to make you feel at home and not isolated. ~ Sinejan, Customer Success Manager
Some people might find working remotely is isolating. Others find it a way of managing all their responsibilities with less stress. I’ve personally been working remote since it became such a hit with the pandemic. And I continue choosing to work remote because it has become a way of life. It also offers me the opportunity to live and work in Italy, which is particularly hard for expats.
Fact: AgencyAnalytics has always been remote since 2011, meaning we know how to manage virtual workloads.
Q. What kind of personality traits thrive most in this company?
I would highlight the following traits that seem most valuable to the company: conscientiousness, being open and helpful, the ability to show initiative and taking responsibility for that. ~ Paul, Director of Content & SEO
Focused, independent folks who appreciate a high level of autonomy can excel here. Bonus points for friendly, good communicators! ~ Lindsay, Paid Campaign Manager
Pro-active behaviour, authenticity, kindness ~ Eleanor, Customer Success Manager
In a nutshell, it helps that you are a good communicator and team player, a self-starter, and are highly organized. Welcome to the future of work.
Q. Could you describe advancement opportunities within AgencyAnalytics?
We are growing! The team is so open and willing to share their knowledge, if you are willing to learn, our team wants you to succeed. If you have future career aspirations, especially in tech, it is a great time to start and grow with this company. ~ Sinejan, Customer Success Manager
I've been promoted twice in a span of a year here. I was shocked! ~ Mikel, Senior Customer Support Specialist
AgencyAnalytics is a great place to work on those #careergoals.
Goal-setting is integrated into AgencyAnalytics’ management. We work towards individual goals, team goals, and company-wide goals -- and make sure they are all aligned. This sets each employee on the right path from day 1, as you are always aware of where you need to be and how to get there with room to learn in between.
Q. How are accomplishments recognized at AgencyAnalytics?
We don't wait for our superiors or big events to be recognized! The company not only has a generous employee of the month program, it also has a platform where we share our feedback and support across teams. This praise is shared publicly on our company channels and everyone celebrates each other! The small and the big wins are all important to the company and the staff. ~ Sinejan, Customer Success Manager
Lattice praise is a great way to share accomplishments big and small across teams. I have only seen this used within AA in comparison to other companies I have worked for, and it is a great way to acknowledge everyone's achievements no matter how big or small across teams! ~ Eleanor, Customer Success Manager
I find that happiness is also about celebrating the little successes in life because they are what add up to the bigger picture. Accomplishments at AgencyAnalytics are recognized in many little ways, and a culture of positive reinforcement helps empower employees to do their best work and hold themselves accountable.
All-in-all, AgencyAnalytics employees enjoy the freedom offered by remote work. Common themes across employees you’ll have noticed are a love for remote working, and success driven by self-motivation.
Thinking about joining our fast-growing team from around the world? Check out our Careers Page for more information and job opportunities at AgencyAnalytics.

Written by
Melody Sinclair-Brooks brings nearly a decade of experience in marketing in the tech industry. Specializing in B2B messaging for startups and SaaS, she crafts campaigns that cut through the noise, leveraging customer insights and multichannel strategies for tangible growth.
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