There’s nothing like the feeling of landing a new client. You’re smiling, your team is smiling, and it’s time to celebrate. But then something happens: The initial euphoria wears off and you realize it’s time to get down to business. There’s no...
Want to know the best way to grow your agency? Sure you can hire a great sales team and create killer funnels, but there’s a brilliant strategy that’s often overlooked: Client retention. What is Client Retention? Client (or customer) retention...
Most clients look favorably upon agencies that share regular reports as a means of tracking progress, communicating key metrics, and maintaining a clear relationship. However, there’s a big difference between sharing just any report and sharing...
Search engines are now placing a premium on an excellent click-through rate. Ultimately, in the PPC model, the more people click, the more money search engines make. Click-through rate is arguably one of the most common metrics for digital...
Our developers have been working hard lately. We've already released five new integrations this year, and we're still in January! Do the devs need a holiday? I don't think so... This week we've got even more updates coming your way. First up,...
Structure is key to agency growth. Whether your agency is brand new or has 100 employees, how you are structured has a direct impact on efficiency, culture, client success, and scalability. Without a well-thought-out structure, agencies will...