Birdeye Reporting

Visually chart customer sentiment about your client's brand as it changes over time. Track positive, neutral and negative reviews by day, week or month. Show customers exactly how their audience felt about their brand at any specific point in time.

With the proliferation of review sites, monitoring both positive and negative reviews in a timely manner can be a full time job. Our Birdeye reporting dashboard makes it easy to manage and react to reviews at scale. See every review, from every site, and react in seconds.

Track aggregate star rating over time. Perhaps a client's rating was a 4.2, but dipped to a 3.6 on a specific date last month? Now you can review events from that date and look at the specific users whose ratings caused the dip. Include the ratings over time in an automated report, or in the live customer dashboard.

Where are the majority of your client's ratings and reviews coming from? Whether it's Facebook, Google, Yelp, or an obscure industry site, our dashboards and review reports break down the top sites that are driving reviews, letting you focus on generating additional positive ratings on those sites.

Clients can see all of their online listings in our dashboards and reports. Track each listing's location and URL, and click through to view it live. We make it easy to report on every client listing, alongside all of your other local SEO and marketing work.