Birdeye Reporting

Bring Birdeye data into focus
Transform complex metrics into clear, client-friendly reports that reveal what’s working and where to improve.
Customer Sentiment
Monitor overall customer sentiment (positive, neutral & negative) by date.
Ratings Over Time
Track average ratings and graph historical ratings
Individual Reviews
Monitor new reviews right from the dashboard
Holistic Reporting
Standalone Birdeye reports + cross-channel reports with all of your marketing channels
Reporting for Every Marketing Channel
Create standalone Birdeye reports. Or add Birdeye alongside the rest of your marketing channels in an all-in-one, cross-channel marketing report. Either option can be set up with just a few clicks, and scheduled to be sent automatically to free up your valuable time.
Explore All Available Birdeye Metrics
- Average Rating
- Date
- Rating
- Reviews

Track Positive, Neutral & Negative Reviews
Keep Tabs on Customer Sentiment
Visually chart customer sentiment about your client's brand as it changes over time. Track positive, neutral and negative reviews by day, week or month. Show customers exactly how their audience felt about their brand at any specific point in time.

Timely Review Responses show that your Brand Cares
React to Reviews
With the proliferation of review sites, monitoring both positive and negative reviews in a timely manner can be a full time job. Our Birdeye reporting dashboard makes it easy to manage and react to reviews at scale. See every review, from every site, and react in seconds.
Visual Ratings & Analysis
Track Ratings Over Time
Track aggregate star rating over time. Perhaps a client's rating was a 4.2, but dipped to a 3.6 on a specific date last month? Now you can review events from that date and look at the specific users whose ratings caused the dip. Include the ratings over time in an automated report, or in the live customer dashboard.

Hundreds of Supported Reviews Sites
Monitor Reviews By Source
Where are the majority of your client's ratings and reviews coming from? Whether it's Facebook, Google, Yelp, or an obscure industry site, our dashboards and review reports break down the top sites that are driving reviews, letting you focus on generating additional positive ratings on those sites.

Show Clients Exactly Where They're Listed
View All Online Listings
Clients can see all of their online listings in our dashboards and reports. Track each listing's location and URL, and click through to view it live. We make it easy to report on every client listing, alongside all of your other local SEO and marketing work.
Showcase your agency’s value with fully branded Birdeye reports that highlight reviews, ratings, and reputation trends. Deliver dashboards your clients trust—complete with your logo, custom domain, and polished design that reflects your agency’s professionalism.
Stand out with insights. Stay front and center with your brand.
Online reviews shape perception—and with Birdeye reporting in AgencyAnalytics, you’ll show exactly how. Build dashboards that highlight review volume, sentiment trends, and platform ratings in a format clients instantly understand.
For a full performance picture, combine Birdeye insights with data from 85+ platforms to connect reputation to results.
Turn Birdeye review data into clean, visual dashboards your clients can understand at a glance. Combine with insights from 85+ platforms to highlight sentiment trends, response rates, and overall brand health—without complex BI tools.
Smart, streamlined reporting built for reputation-driven agencies.

Discover the white label reporting tool trusted by 7,000+ marketing agencies.
Aggregate campaign and Birdeye review data across multiple clients into a single dashboard. Compare sentiment, volume, and response trends at scale to uncover patterns and guide strategy without jumping between platforms. Client Performance Monitoring makes it easy to spot campaign dips early—before your clients even ask.
Skip the spreadsheet overload—AI instantly highlights the most impactful takeaways from your Birdeye review data. From sentiment shifts to volume spikes, AI Summary delivers clear, client-ready insights without the manual digging.
Less time analyzing reviews. More time strengthening your client's reputation.
Give clients a secure, branded portal to monitor their online reputation with real-time Birdeye insights. Centralize reviews, performance trends, and campaign updates to simplify communication and keep your agency front and center.
You lead the strategy. Clients stay informed. Reputation stays strong.

FAQs About Birdeye Reporting for Marketing Agencies
Online reviews and ratings shape brand trust. These FAQs explain how agencies surface reputation insights, brand their reporting, automate delivery, and scale review tracking across clients.
Yes. AgencyAnalytics holds several accounts from the same platform under one client, and each widget points at the account you choose. Handy when a client runs two ad accounts or a few locations. Support varies by integration, and the accounts per integration guide has the list.
AgencyAnalytics connects to BirdEye with admin permissions, a BirdEye API key, and the business ID. Full steps are in the BirdEye connection guide.
AgencyAnalytics reports Birdeye business analytics, with Reviews, Average Rating, Sentiment and Review Sources among the fields you can place. Review sources show where the reviews are coming from, which is usually the first thing to fix when the rating stalls. The metrics explorer on this page lists more of them.
Yes. One AgencyAnalytics report holds sections from every integration connected to that client, so paid, organic, email, and call data land in the same place. If you want the view across several clients at once, that's a roll-up report.
Yes. AgencyAnalytics white labels the whole thing: your logo replaces ours on the login screen and on every report cover and header, your icon becomes the favicon in the client's browser tab, and your colors apply to dashboards and widgets. Reports can be served from your own domain, and it's a one-time setup.
Yes. AgencyAnalytics takes anything you keep in a Google Sheet straight onto a dashboard or report, and custom widgets cover the rest as a stat or a simple text or image block. You can also request an integration; agency votes decide what gets built next.
Yes. An AgencyAnalytics report or dashboard shared as a link opens read-only with no sign-in. Put it on a schedule if they'd rather it just turned up, or give them a portal login if they like to dig into the numbers themselves. Client and staff users are unlimited, so it costs nothing either way.
Usually not. Ask your client to add you as a user on their own accounts with the access AgencyAnalytics needs, then connect under your own login. If they'd rather hang onto their passwords, set them up as a Client User and they connect everything themselves.
Yes. Put a KPI target on the metric and AgencyAnalytics posts to your in-app notification inbox when the target is met, or when the number moves far enough to be worth a look. Set it on one client or across the whole account.
Yes. When an integration disconnects, AgencyAnalytics notifies every user with access to that client, in their in-app inbox. Same whether the authorization lapsed or someone changed permissions at the client's end, so you hear about it before they do.
Start from the local SEO report template or the local SEO dashboard template, then add Birdeye as a section. Both are built around the channel, so the layout is already in place and you edit the sections you want.
More integrations
Everything your agency needs

Automated Reports

White Label Dashboard

Client & Staff Access

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