Automated Twilio Reporting
In-Depth Call Analytics
Monitor important metrics like name, duration, answered by, and callback number
SMS Message Data
Compare inbound vs outbound messages and review message statuses
In-App Call Recordings
Measure and quantify call quality by listening to recordings of each call
Increase Client ROI
Gain advanced insight into call and SMS optimization opportunities and watch your client's ROI soar
Informative Call Tracking Analytics
Monitor call and SMS campaign performance with clear and understandable reports focused on the most important data. Track KPIs such as call duration and completed vs failed calls.
Explore All Available Twilio Metrics
- Accepted
- Busy
- Calls
- Cancelled
- Completed
- Date
- Delivered
- Failed
- Fax
- Human
- In Progress
- Inbound
- Machine
- No Answer
- Outbound
- Outbound Call
- Outbound Dial
- Outbound Reply
- Queued
- Read
- Received
- Receiving
- Ringing
- Sending
- Sent
- Sms
- Trunking Originating
- Trunking Terminating
- Undelivered
- Unknown
Accurately Track SMS Messages
Keep an eye on the performance of both inbound and outbound SMS messages and track vital KPIs like status (delivered, received, failed) and date sent. You can even view the SMS content in-app!
Listen to Call Recordings In-App
Easily listen to call recordings right from your dashboard. Simply click on the message you want to hear and press play!
Impress Clients With Their Own Custom Dashboard
Give clients 24/7 access to their own Twilio dashboard. Our live, custom client dashboards lets you give clients access to the data they need when they need it.
White Labeled to Enhance Your Branding
Add your own logo and brand colours to your reports for a seamless reporting experience for your clients. Take your reporting to the next level with visually stunning call tracking reports and live client dashboards with your very own branding.
Connect the Twilio integration in seconds to streamline your client reporting.