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TemplatesTwilio

Twilio Dashboard for Voice and Text Campaign Insights

Monitor call metrics, SMS delivery, and client engagement in a customizable Twilio dashboard. Deliver live access to communication data, automate reporting, and present clear, client-friendly insights that show your impact.
Twilio dashboard template

Customizable Twilio Dashboard for Transparent Communication Analytics

A white label Twilio dashboard tracks voice and text performance in real time. Highlight metrics like call duration, failed messages, and delivery rates—all visualized in a branded, intuitive layout tailored to your clients.

No more spreadsheets or manual data pulls. Instead, focus your time on optimizing communication workflows, identifying trends, and improving campaign effectiveness. Provide clients with a clear view of your strategy’s success—no tech expertise required.

Twilio dashboard call tracking data overview
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Ben Spray, Managing Director

We Are Marketable

AgencyAnalyticsallowsustomakedata-informeddecisionsquickly.Clientsalsohaveaccesstoanall-in-onemarketingdashboardtoseehoweachchannelperforms.ThisallowsustoworktogetherandoptimizecampaignstogetclientsthebestROI.

Easily Report on Your Client’s Twilio Metrics

Custom Twilio Dashboards as Unique as Your Agency

Centralize Client Data for Maximum Impact

Instantly Access All Your Clients’ Twilio Data

Connect, track, and report on all your key marketing metrics effortlessly. Centralize data from 80 platform integrations into one easy-to-navigate dashboard. 

No more switching between tools or struggling with messy data silos—see data from CallSource, Facebook, or Google Business Profile in real time. 

Streamline the reporting process, impress clients, and make data-driven decisions faster than ever before.

An example of the available marketing platform integrations AgencyAnalytics offers to connect your clients' marketing data
Elevate Your Agency’s Brand

White Label Your Twilio Dashboards

Build trust and reinforce your agency’s brand with fully white labeled dashboards. Tailor each dashboard to reflect your branding, from logos to color schemes, ensuring clients see your name front and center. 

This professional touch elevates client communications and gives them a consistent experience, making your agency the go-to source for transparent, data-driven insights that drive results.

Add Your Own Branding To Your Customizable SEO Reporting Software
Deepen Your Insights

Provide Granular Insights With Custom Metrics

Combine data from 80+ integrations to craft tailored insights that speak directly to your client's unique goals. 

This level of customization helps you dig deeper into campaign performance, optimize strategies based on cross-platform data, and provide clients with the most comprehensive, actionable reporting possible—all in one place.

Granular insights with custom metrics
Simplify Client Management

Monitor All of Your Clients at a Glance

Stay on top of all your clients’ campaigns with custom dashboards designed at the agency level. Track essential metrics and data across multiple clients from one easy-to-navigate dashboard. 

This centralized view streamlines your workflow, making it easier to assess performance, identify opportunities, and ensure every client’s objectives are met—without jumping between reports.

An Example of a Multi-Client Campaign Dashboard
Exceptional Support When You Need It

Customer Support is Our Top Priority

AgencyAnalytics puts your agency first with reliable, round-the-clock support. Our live chat is available 24/5, with response times averaging under 3 minutes to quickly address your questions. 

With a 95%+ satisfaction rate, our team is here to guide you through setting up Twilio dashboards and more, helping you deliver outstanding client results. 

You care about your client’s success. We care about yours.

Best in Class Customer Support
Report Smarter. Not Harder.

Streamline Reporting and Focus on What Matters

Save time every month by automatically including the most critical Twilio data and marketing metrics from over 80 other sources in one app.  

Pull key metrics from call and messaging performance, Google Analytics, Facebook, and more to give clients a complete view of their communications strategy.

Customize each Twilio dashboard, then quickly clone it to onboard clients faster, freeing up time to grow your agency.

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No credit card required. No setup hassle. Just instant access to automated reporting, custom dashboards, and multi-channel insights.

3 Sections To Include in a Twilio Dashboard

Start with a high-level snapshot of your client’s Twilio call activity to help them quickly understand how their voice campaigns are performing. Tracking key metrics like call date and call volume makes it easy to spot engagement trends and identify peak times for staffing. Metrics such as received, missed, and completed calls help assess overall customer interest and service performance, while failed calls can signal routing or connectivity issues that need immediate attention.

To go deeper, look at call duration and call status breakdowns (completed vs. missed) to evaluate conversation quality and how effectively calls are being handled. Lastly, comparing inbound vs. outbound calls gives you insights into which direction is driving more engagement—and where to allocate resources. With all this data in one place, clients get full visibility into how well their voice communications are working, while your agency gets the insights needed to refine campaigns and improve results.

Twilio voice metrics overview

FAQs About Custom Twilio Dashboards

Still have questions about how to create and use custom Twilio Dashboards? Don’t worry, we’ve got you covered.

A Twilio Dashboard consolidates essential communication metrics—such as received calls, answered calls, failed calls, delivered messages, call duration, and failed messages—into a centralized interface. The custom Twilio dashboard helps agencies monitor and analyze their clients' Twilio phone and SMS data, facilitating data-driven decisions to optimize communication strategies and achieve business objectives.

To create a white label Twilio Dashboard, integrate your clients' Twilio accounts into AgencyAnalytics. Customize the dashboard by incorporating your agency's branding elements—such as logos, color schemes, and custom domains—to ensure a professional and consistent presentation that reinforces your brand identity.

Agencies should monitor metrics including received calls, answered calls, failed calls, delivered messages, call duration, and failed messages. These indicators provide insights into communication effectiveness, customer engagement, and overall campaign performance, guiding strategic adjustments to improve client outcomes.

A Twilio Dashboard streamlines client reporting by presenting comprehensive communication data in a single, customizable interface. This consolidation simplifies the reporting process, enhances transparency, and allows clients to access insights pertinent to their business objectives, strengthening client-agency relationships.

By providing detailed analytics on various communication metrics, a Twilio Dashboard helps agencies identify high-performing channels, optimal contact times, and audience preferences. This insight supports data-driven adjustments to communication strategies, scheduling, and targeting, maximizing engagement and return on investment for clients.

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Gabriela Paiva, Marketing Manager

Digilatics

AgencyAnalytics,anditsabilitytoculminatedatafromdifferentplatformsandsoftware,isamust-haveforallagencies.Itmakesreportingandcommunicationseamlessandensurestransparency.AgencyAnalyticsisamajorpartofhowwepromoteanddifferentiateourselves.

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