Jessica Tappana
A Therapist-Turned-Agency-Owner’s Guide To Emotional Intelligence for Leaders
In this guide, Jessica Tappana explores the role of Emotional Intelligence (EI) in leadership for marketing agencies. Learn how developing EI improves communication, builds trust, and enhances both client relationships and team dynamics.
A Therapist-Turned-Agency-Owner’s Guide To Stress Management
In this guide, licensed mental health professional and marketing agency owner Jessica Tappana shares her tips for stress management.
A Therapist-Turned-Agency-Owner’s Guide to Giving Constructive Criticism
Learn how to give employees constructive criticism in a manner that motivates, rather than discourages. Includes scripts for a variety of agency-specific examples.
A Therapist-Turned-Agency-Owner’s Guide To Tough Client Conversations
Learn how to tackle difficult client conversations from a therapist and agency owner. Improve communication skills and master conflict resolution to improve client retention.
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