Jessica Crist, Production & Content Manager at High Five Media

Before implementing AgencyAnalytics as its reporting tool, High Five Media’s client reporting process heavily relied on DashThis, which presented several significant pain points hindering the agency's growth and client communications.

These pain points included limited customization options that made it challenging to create fully personalized, branded reports for clients and cumbersome data integration that led to inconsistencies and fragmentation.

High Five Media found report generation time-consuming, which often led to delays in reporting, and needed a better selection of reporting templates with the ability to format them based on each client's preferences and requirements. Finally, they required interactive features that would allow clients to engage with the data and explore insights on their own. 

A team member who had previously used AgencyAnalytics recommended the software to solve High Five Media’s problem and sold the agency on adopting the platform.

Because a centralized reporting source was vital for High Five Media, AgencyAnalytics was the solution that would equip High Five Media with a robust, user-friendly, and feature-rich platform with 80+ integrations, automated reporting, 24/7 client access, custom templates, white labeling, and enhanced data visualization. 

Additionally, AgencyAnalytics' customer support level thoroughly impressed High Five Media. 

“The support team is responsive, knowledgeable, and always willing to assist with any questions or challenges we encounter,” Crist says. “This ensures a smooth experience for our agency.”

With AgencyAnalytics automating repetitive reporting tasks, High Five Media’s team has more time to concentrate on driving results and providing exceptional service. Their clients have responded positively to the reports, finding them informative, engaging, and easy to interpret. Since AgencyAnalytics compiles the pertinent metrics from all the platforms where their clients’ video content lives, it’s easy to communicate trends and performance results.

AgencyAnalytics has helped High Five Media address data consolidation, customization, client communication, and scalability challenges. By leveraging the platform's capabilities, the agency has successfully achieved its goals, driving efficiency and delivering greater value to clients.