Back in 2021, Facebook announced a redesign of its advertising suite. The new Outcome-Driven Ad Experience (ODAX) will combine the previous eleven campaign objectives into just six, which marks a significant change from the interface your agency is likely used to.Â
The ODAX revamp came about to address advertisersâ ongoing concerns about the overload of campaign goals to choose from, which often trickled down into the setup process and ad performance. _
Wondering why you havenât seen the ODAX interface when you logged into the Facebook Business Suite? Not to worry. The rollout is a gradual and ongoing effort with expected completion in Q3 of 2022.Â
Regardless of where youâre at in Facebookâs rollout, youâre probably wondering, âHow is this going to affect my clientâs new and existing ads?â Whether youâre in preparation mode for the upcoming change (maybe you even stuck a Post-It note above your desk about it) or already switched to the new interface, youâve come to the right place to get the scoop on ODAX. Â
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Itâs especially concerning when youâve just set up an intricate ad campaign (optimized for lead generation, for example), only to find out it is now part of a consolidated ODAX campaign.
While the ODAX interface is relatively new, there are a few key insights your agency should know.
After reading this article, youâll have a greater insight into how ODAX campaigns work, helping you bring your clients closer to their goals.
What is Outcome-Driven Ad Experiences (ODAX)?
Outcome-Driven Ad Experiences (ODAX) refer to the six consolidated campaign goals you can now choose from when creating Facebook ads for your clients.
Facebook ads were previously sectioned according to sales funnel stages (awareness, consideration, and conversion) with different campaign objectives, which were:
Brand Awareness
Reach
Traffic
Engagement
App Installs
Video Views
Lead Generation
Messages
Conversions
Catalog Sales
Store Traffic
As a reference, hereâs the previous Facebook ad interface:
Instead of the previous campaign objectives above, advertisers can now choose from the following 6 ODAX campaign objectives:
As you can see, an ODAX campaign is much more streamlined than the previous Facebook ad interface. For example, the new âLeadsâ ODAX goal consolidates the previous âLead Generation,â âMessages,â and âConversionsâ goals.
For other new ODAX objectives, such as âApp Promotionâ and âTraffic,â there hasnât been significant consolidation. This means that switching to ODAX will affect some campaigns more than others.
Why Has Meta Switched to Outcome-Driven Ad Experiences (ODAX)?
Before ODAX, settling on one ad goal may have been confusing when creating a Facebook ad campaign. Weâre sure youâve been in the dilemma where you couldnât decide between âLead Generationâ and âMessages,â as thereâs some intersection between the two if a prospect requests more information.
Facebook took these considerations into account and acknowledged that there was no clear-cut solution in these scenarios, as choosing an appropriate campaign objective could have swung in more than one direction.
As a result of advertisersâ feedback, Facebook developed ODAX intending to simplify the entire ad experience.
These were Facebookâs cited reasons for the change:
To be in more alignment with the most widely used marketing objectives. This means the outcome-driven ad experience should feed seamlessly into your clientsâ marketing strategies.
ODAX is designed to streamline the Facebook ad process and avoid ambiguity and complexity in the setup process. It will also allow advertisers to scale ad campaigns more efficiently.
With ODAX, advertisers can now create cross-channel conversions optimizations that will improve functionality (e.g., creating an ad for a website and shop optimization)
To help advertisers succeed, ODAX will offer more in-platform guidance on choosing an appropriate campaign objective.
The move to ODAX promises greater alignment between the platform and advertiserâs needs and has the potential for increased return on ad spend and shorter ad setup time for busy agencies like you. However, whether these new ad goals live up to that promise is yet to be seen.
Agency Tip: While ODAX is designed to be more intuitive and user-friendly, donât forget the importance of ad testing (especially if youâve got more than one idea for your clientâs ad). This will help you to improve and optimize client ads continuously.
How Will ODAX Affect Facebook Campaigns?
This is the big-ticket question on every agencyâs periphery, especially since thereâs much at stake for you and your clients.Â
There's no need to worry, yet, about ads developed in the pre-ODAX era, as theyâll continue to run normally. However, ads beyond this phase must follow the new ODAX format (i.e., choosing one of the 6 ODAX campaign objectives).
Itâs important to note that the âStore Trafficâ ad objective available on the previous Facebook ad experience is no longer supported and will become a legacy objective on the ODAX format. As the ODAX rollout continues, Facebook may introduce further tweaks and updates.
Facebook has pointed out that switching to an ODAX campaign will primarily affect advertisers who previously optimized ads for video views, conversions, and messages. This makes sense as these objectives have been consolidated the most.Â
What Does Facebook ODAX Look Like?
If you havenât seen what the outcome-driven ad experience looks like just yet, hereâs the big reveal!
The new design is more straightforward than the previous Facebook ad interface and (hopefully) means youâll see more streamlined results for your clientâs ODAX campaigns.
How to Create Facebook Ad Campaigns with ODAX
Letâs get started on how your agency can maximize the new outcome-driven ad experience.
In this section, weâll break down the ins and outs of each ODAX campaign objective and tips for creating the best creative for each goal. This helps you to create impactful, meaningful content regardless of your clientâs goal.
As Nathan Hawkes, President and Founder at Arcane Marketing, points out, there are different creative approaches that are best for different objectives. âIf we're trying to sell a product, a good close-up shot performs better." However, if it's a "Lifestyle" type of ad designed to drive awareness, "showing the use of the product is key. The more of the image we can show, the better of a story it tells, the more engagement we get.â
Hereâs what you should know to get the most out of your Facebook ODAX campaign. Remember to bookmark it for later!
1. Awareness
This refers to the discovery phase of your clientâs brand. Ads are designed to ensure familiarity and easier brand recognition over time.
Client Objectives: Brand awareness, reach, video views.
For this goal, an image ad with a striking design will impact viewers relatively quickly (especially since users are regularly bombarded with social media content). Remember that most viewers at this stage arenât necessarily looking for your clientâs product or service. However, you still want their brand to be top of mind for any future engagements or even word-of-mouth referrals.Â
Lengthier content may not be the most effective medium for brand awareness. However, short video or carousel ads that showcase your clientâs product or service increase the likelihood of brand recall.
2. Traffic
Choose this goal if youâre directing your clientâs prospects to a specific destination, such as a landing page or messaging platform.
Client Objectives: Driving to a website, app, or messenger.
Say your client wants to target users considering their product or service while exploring other options. At this point, users may wish to get further insight from a webpage or may even want to touch base directly to ask more questions.
One possible idea is creating educational video ads, which are instrumental in establishing your clientâs credibility. By tapping into the audienceâs pain points, you develop content that positions your client as the preferred option over competitor brands and encourages users to visit the clientâs website.
For example, a video ad on a frequently asked question will strengthen brand authority without being too forceful or âsalesy.â Provide a call to action that links to your clientâs preferred destination for users to access more information or follow up if needed.
An image ad also does the trick and often takes less time to develop if youâre pressed for time or working with a limited budget. Similarly, a carousel ad adds visual interest if you have a series of cohesive, educational pointers to share.
3. Engagement
This goal encourages users to engage with your clientâs content through a like, comment, share, or other related action. In doing so, you build an audience while also encouraging users to join the conversation. Facebook ads with an engagement goal are great for retargeting people who may have previously interacted with your clientâs content.Â
Client Objectives: Expanded brand reach and engagement.
At this consideration phase, create engaging content that users would be inclined to like, screenshot, or even bookmark/save for later.
This includes image ads that tap into emotions or invite them to comment on a question within the scope of your clientâs brand. Even a fun video ad that incorporates humor or any other element would elicit a favorable response.
By doing so, users create a rapport with your clientâs brand and may be inclined to convert at a later point. Associating a face with your clientâs brand at this stage fosters a sense of connection and trust.
4. App Promotion
Choose this goal if you want users to download your clientâs app.
Client Objectives: App installs.
This ad goal is excellent for your clients who want to encourage users to download their app and is geared towards conversion.Â
You can get pretty creative by incorporating brand elements of the app into the ad image. For example, utilize an image ad that reflects the appâs brand colors and elements or a smartly-designed mockup of what the interface looks like. A carousel ad also showcases different capabilities and features of the app in a more dynamic form.
For this particular goal, itâs essential to clearly show the appâs value proposition and capabilities. If your clientâs budget permits, a brief app tutorial as a video ad is also an impactful option.
5. Leads
This goal works well to collect information from leads between the sales cycle's consideration and conversion phases. Prospects may be on the tipping point towards your clientâs brand but are still seeking further clarification.
Client Objectives: Lead generation, messages, conversions.
At this stage, create ads that answer any concerns or tackle any objections that may keep a customer from converting. For example, a warm lead for a real estate client may want more details on closing costs before converting. An image ad that addresses this inquiry will encourage the user to fill out a lead form while reiterating your clientâs ability to answer their queries.Â
Similarly, create a dynamic carousel or video ads that showcase your clientâs expertise or experience in their field while encouraging users to reach out for more information.Â
6. Sales
This conversion goal is geared toward clients targeting prospects close to or at the purchasing stage for your clientâs product or service online.Â
Client Objectives: Conversions, catalog sales, store traffic.
Collection ads are an excellent option at the conversion phase, provided your client has a bank of imagery to showcase their products or services.Â
Other ad formats work well once they include a call to action, well-designed creative, and pricing. The idea is to quickly present the information your clientâs audience seeks at this time-sensitive phase as theyâre actively looking to invest in a solution.Â
Utilizing other numerical elements such as percentage discounts, sale end dates, or limited stock quantity will foster a sense of urgency and enforce your clientâs value proposition.
Agency Tip: Remember to use the correct ad size for each placement when creating those stellar Facebook ads. The last thing you want is to spend hours on a fantastic graphic and have it cropped on social mediaâ itâs not a good look for your client or agency.
Deciding on an appropriate ODAX campaign objective and having eye-catching creative go hand in hand. Maximize your clientâs ad experience by keeping these two essential factors at the forefront of their social media strategy.
Keep Consistent With Reporting Amid ODAX Changes
We hope your current or upcoming ODAX transition is a smooth one!
While it may take a while to adjust, this consolidated format is designed to make Facebook advertising much easier in the long term. From creating a rockstar app promotion ad to capturing those high-value leads, steer your clients to marketing success amidst all these changes.Â
Remember that there may be some fluctuation in your metrics as you transition to the new ad experienceâwhich might warrant giving your clients a heads-up. With these updates on the horizon, itâs even more critical to keep up with your reporting game.
Thatâs where an automated reporting platform like AgencyAnalytics can help! Itâs as easy as clicking a button to monitor those Facebook ad metrics, create a Facebook ads template, and keep on top of all your clientâs social media analyticsâall in one place. Plus, use annotations to note exactly when a campaign was launched with or converted to ODAX goals to highlight the impact.
Say goodbye to manually pulling those numbers from the Facebook backend, and hello to more time on your hands to focus on billable work. With real-time client access and customizable, white-labeled reporting, impress your clients and demonstrate your agencyâs value.
Regardless of algorithm or social media changes, use AgencyAnalytics to remain consistent and on top of your clientsâ reporting.
Written by
Faryal Khan
Faryal Khan is a multidisciplinary creative with 10+ years of experience in marketing and communications. Drawing on her background in statistics and psychology, she fuses storytelling with data to craft narratives that both inform and inspire.