0
0
0
0
Days
0
0
0
0
Hours
0
0
0
0
Minutes
0
0
0
0
Seconds
Black Friday Deal - Extended!
Save 30% Now
StarsStars
AgencyAnalytics
AgencyAnalytics
  • Pricing
  • Login
  • Start Trial
KPI ExamplesSERP Features

SERP Features

SERP Features are enhanced elements on a search engine results page (SERP) that go beyond traditional organic search results, such as featured snippets, knowledge panels, and local packs. They aim to provide quick, relevant information.
SERP Features

Enhance Visibility

SERP Features like featured snippets and rich results increase visibility for branded content.

Drive More Click-Throughs

Optimized SERP Features attract more clicks to websites and boost engagement rates.

Track SEO Performance

Analyze SERP feature appearance and rankings to measure overall SEO success.

Strategic Content Optimization

Use SERP feature data to refine content for higher relevance and improved rankings.

Stand Out in Search

Why SERP Features Are Important

SERP Features play a pivotal role in increasing visibility and driving traffic. Elements like featured snippets, Google images search results, and knowledge panels highlight content directly on organic results pages. Essentially, they capture user attention more effectively than standard listings.

These common SERP features improve user experience by providing quick, actionable answers. Plus, when Google displays these enhanced features, they establish authority, boost brand recognition, and increase the chances of click-throughs. It has a trickle effect, leading to increased brand exploration, higher engagement, and Conversions. 

By appearing prominently on a search results page, businesses bypass traditional competition and directly address user queries. It leads to better performance, increased traction, and higher ROI.

Why KPIs are Important to Track

Stop Wasting Time on Manual Reports. Get Insights Faster With AgencyAnalytics

Unlock Better SEO Reporting
Connections Across Metrics

How SERP Features Influences Related KPIs

SERP Features directly impact several core KPIs and shape a brand’s online performance. For example, gaining enhanced visibility through a featured snippet, Google images, or local pack will drive Click-Through Rates (CTR). An increased engagement feeds into metrics such as Conversion Rates, demonstrating how SERP-related traffic translates into meaningful actions.

Additionally, the frequency and type of SERP feature appearances significantly influence Organic Traffic volume. More search visibility often leads to increased high-quality, high-intent traffic. 

SERP Features also directly reflect Domain Authority (DA) and Keyword Rankings (i.e., Google thinks highly authoritative websites are more likely to provide accurate, valuable content). These interconnected KPIs provide deeper insight into SERP performance and its influence on overall marketing outcomes.

How Marketing KPIs Interconnect
Winning the SERP Game

Key Factors that Impact SERP Features

Several interrelated factors determine the appearance and performance of SERP Features. For example, well-organized content is more likely to be selected for features like snippets or carousels. It also should directly answer user queries, align with intent, and follow a logical hierarchy. 

Keyword optimization and targeting also play a critical role, as SERP Features prioritize terms matching user search intent. On the technical side, structured data provides search engines with context about page elements, improving eligibility for features like knowledge panels and FAQ boxes. 

Finally, engagement metrics such as Click-Through Rate (CTR) and Dwell Time indicate that content is valuable. This encourages search engines to prioritize it in SERP Features. 

Other KPI Factors to Consider
UNDERSTANDING SEARCH VISIBILITY

The Different Types of Google SERP Features

Google offers various search features designed to enhance user experience and improve content visibility. These features cater to diverse user intents and help businesses capture more attention. The most common SERP features include:

  • Featured Snippets: Concise answers displayed at the top of results in paragraph, list, or table format.

  • Local Map Pack: Map-based results with nearby businesses, reviews, and directions.

  • Google Flights: Flight options including airlines, prices, durations, and filters.

  • Google Maps: Interactive maps with business locations, directions, reviews, and photos.

  • Google News and Top Stories: A curated selection of news articles from various sources, organized by relevance and timeliness.

  • Image Packs: Rows of image search results linked to visually-driven links or pages.

  • Video Carousels: Scrollable video thumbnails for video-intent queries.

  • People Also Ask (PAA) Boxes: Expandable related questions with direct answers, removing the need to type additional questions in the results page’s search box.

  • Rich Snippets: Enhanced results with data like ratings, reviews, or prices.

  • Desktop Knowledge Graph: Information boxes based on a user’s original search query, showcasing details about businesses or people (on desktop devices).

  • Shopping Results via Google Ads: Paid search results with product images, prices, and retailer links.

Image Illustrating the Value of KPI Tracking

How To Set SERP Feature Benchmarks and Goals

To set SERP feature benchmarks and goals, consider a mix of industry standards, historical performance, and business objectives. Start by analyzing existing data on SERP visibility, Click-Through Rates (CTR), and engagement metrics for target keywords. Aim for visibility in 30 to 40% of relevant searches and a CTR exceeding 5% for featured snippets or other prominent SERP Features.

If industry benchmarks are unavailable, historical data provides a baseline. Evaluate past performance in SERP Features and track trends over time. It also helps to reverse-engineer goals based on desired traffic or revenue. For instance, if a campaign requires 10,000 additional visitors to meet revenue targets, calculate the SERP feature visibility needed to achieve this based on current CTR and conversion rates. 

Create Professional Google Search Console Dashboards in Minutes
Start Your 14-Day Free Trial
Visibility Clients Can See

Why SERP Features Matter to Clients

For clients, SERP Features are a key performance indicator of digital visibility and authority. Appearing in prominent features like snippets, local packs, and knowledge panels places their brand front and center. It’s tangible proof of their brand’s competitiveness in search results.

SERP Features also directly impact business objectives by driving organic traffic, improving CTR, and boosting conversions. For physical businesses, features like local packs increase foot traffic and customers coming through the door. Essentially, SERP Features may offer a tangible ROI and increased visibility.

Why KPIs Matter to Clients
Winning the Optimization Race

Why SERP Features Matters to Agencies

SERP Features play a critical role in agencies' SEO success by showcasing their ability to secure prime search visibility. Features like snippets, local packs, and carousels directly impact online visibility, which helps to heighten brand awareness over time.

Optimizing for SERP placements also demonstrates measurable value to clients, with the potential to impact Conversions and a client’s bottom line. Tracking the prominence of SERP Features also ensures agencies stay ahead of algorithm updates and maintain a competitive advantage.

Why KPIs Matter to Marketing Agencies

Connect the Google Search Console integration in seconds to streamline your client reporting.

Start Your Free Trial Today!

Best Practices When Analyzing and Reporting on SERP Features

To truly understand the impact of SERP Features, it’s important to have a strategic reporting approach. Here are some practical tips to ensure clarity, identify optimization opportunities, and enhance decision-making.

1

Ensure Data Accuracy

Use reliable tracking tools to monitor organic listings and rankings to ensure data is properly segmented by a user's search query.

2

Examine Trends Over Time

Track SERP Features performance weekly or monthly to identify patterns. Regular reviews highlight consistent growth, stagnation, or declines.

3

Compare Across Channels

Evaluate how SERP Features performance differs by search engine or region. This will uncover which platforms or locations drive the highest engagement.

4

Measure Campaign Success

Assess how individual campaigns influence SERP feature visibility. Track which efforts correlate with the most appearances, Clicks, or Conversions. 

5

Spot Trends and Outliers

Identify anomalies in SERP feature performance, such as sudden increases or drops. Understanding these shifts also helps diagnose technical issues. 

6

Offer Recommendations

Provide actionable next steps based on analysis, such as optimizing schema, targeting new queries, or updating outdated content. 

Reporting on SERP Features

Google Search Console Dashboard Example

To understand how SERP performance works in a reporting context, check out the Google Search Console dashboard in AgencyAnalytics. Access key information like top-performing keywords, average position in Google search results, and CTR. These metrics provide a closer look at search visibility and identify possible areas for improvement (like exploring alternative keywords). For a more holistic SEO overview, easily incorporate insights from 80+ platforms, including Google Analytics, Google Lighthouse, and Majestic.
See DashboardStart Free Trial
Google Search Console Reporting integration on AgencyAnalytics

Related Integrations

Customizable Google Analytics 4 reporting tool to automate client reports with real-time data.
Google Analytics Logo Icon

Google Analytics 4

A screenshot of the Google Lighthouse integration on AgencyAnalytics
Google Lighthouse Logo

Google Lighthouse

Majestic SEO dashboard showing metrics like trust flow and citation flow
Majestic SEO Logo

Majestic SEO

Helpful Tips

How To Improve SERP Features

Improving SERP features requires a strategic approach. Use these actionable tips to enhance visibility, relevance, and user interaction.

1

Ensure Content Relevance

Conduct keyword research to create concise, authoritative content that answers user queries directly.

2

Implement Schema Markup

Leverage structured data to help search engines crawl the website and understand its content better.  

3

Target Relevant Keywords

Optimize for question-based and long-tail keywords that lead to SERP features (snippets, AI overviews, or PAA).

Related Blog Posts

serp analysis

What is SERP Analysis and How To Do One?

Discover the power of a SERP analysis. Use this SEO SERP analysis guide to uncover keyword trends and competitor strategies.

A Step-By-Step SEO Analysis Guide for Client SERP Success

A step-by-step SEO analysis guide for SERP success

Boost client success in SERPs with our comprehensive SEO Analysis guide. Uncover the importance of on and off-page optimization, using SEO tools, and more.

An Agency Guide to Local Business Schema Markup

A Complete Guide to Local Business Schema Markup

Thinking about implementing local business schema markup for your client’s websites? This SEO strategy could reward your local business clients with a boost in organic ranking on Google’s search engine results pages (SERPs).

Agency Growth Tips, Delivered to Your Inbox.

Receive updates with actionable advice on growing your agency!

AgencyAnalytics is a Godsend for digital marketing agencies. It allows us to show the impact of our work in a way clients understand, frees our time to do more for our clients, and makes us look polished and professional.

Brendan Chard
Brendan Chard / Owner
The Modern Firm, LLC
Read Case Study

AgencyAnalytics presents a significant upgrade to our previous solution. The new reporting is much more powerful and provides detailed and tailored insights to help us make better decisions informed by data.

Bryce MacCabe
Bryce MacCabe / Director of Digital Marketing Services
Entrata

I love AgencyAnalytics because it really allows us to streamline everything for both internal and external teams. The beautiful, responsive widgets help us display data to clients easily and help paint a full picture of the data. I can’t recommend this software enough.

Rachel Jackson
Rachel Jackson / Lead SEO
Wit Digital
Read Case Study

See More KPI Examples

CTR

Click-Through Rate (CTR)

Click-through Rate, commonly abbreviated as CTR, measures the percentage of clicks received on online advertising or a link relative to the number of times it has been viewed.

Impressions

Impressions

Impressions represent the total count of times digital content, such as an ad, web page, or social media post, is displayed on a user's screen.

Conversion Rate

Conversion Rate

Conversion Rate measures the percentage of leads or visitors to a website or application who take a desired action, such as making a purchase or filling out a form.

Organic Traffic

Organic Traffic

Organic traffic refers to visitors arriving at a website via unpaid search engine results, highlighting the success of SEO efforts.

Keyword Ranking

Keyword Ranking

Keyword ranking is the position a website occupies in search engine results for a targeted keyword.

Bounce Rate

Bounce Rate

Bounce Rate is the percentage of visitors who visit a page and leave without doing anything else.

See All KPI Examples

See how 7,000+ marketing agencies help clients win

Start Your Trial Now

Free 14-day trial. No credit card required.

Callout Get Started
Logo
G2 Users Love Us
AgencyAnalytics G2 Leader Fall 2025
AgencyAnalytics G2 Momentum Leader Fall 2025
G2 Crowd

4.7 out of 5

Capterra

4.8 out of 5

Product
Platform features
Agency solutions
Data integrations
Compare platforms
Reviews
Pricing
Company
About
Careers
Hiring
Media Kit
Contact
Get Started
Start Free Trial
Book a Demo
Quick Start Guide